Australware
MaiD

Support

Last updated: 2026-05-15

This page is the support site for MaiD, a focused, native Markdown editor for macOS. For an overview of the app and its features, see the product page.

Getting in touch

Email support@australware.io. When reporting a bug, please include:

Frequently asked questions

Does MaiD send my documents anywhere?

No. MaiD is sandboxed and has no network entitlement. It cannot reach the internet, and we do not run any servers. All documents stay on your Mac.

Where are my preferences stored?

Preferences are stored locally in macOS UserDefaults for the app. You can reset them via defaults delete io.australware.maid in Terminal.

Which Markdown flavor does MaiD use?

GitHub-flavored Markdown: tables, task lists, fenced code blocks, and blockquotes are all rendered in the preview pane.

Which Mermaid diagrams are supported?

Today MaiD renders flowchart / graph, sequenceDiagram, pie, architecture-beta (built-in icons), and classDiagram. Unsupported diagram types fall back to showing the raw source. MaiD renders Mermaid natively — there is no web view and no JavaScript engine involved.

Can I resize a diagram in the preview?

Yes. Each diagram has a header bar where you can resize it from 50% to 125%, or collapse it.

How do I navigate a long document?

Open the outline sidebar with ⌃⌘S. MaiD builds it automatically from your headings. Click any heading to jump to it in both the editor and the preview.

How do I export to HTML or PDF?

Use File ▸ Export. HTML export is clean and self-contained. PDF export uses the system PDF pipeline.

How do I switch between light and dark?

View ▸ Appearance: Light, Dark, or System. The editor, preview, and diagrams all follow.

How do I open multiple documents in tabs?

Turn on "Prefer tabs" in macOS System Settings ▸ Desktop & Dock. MaiD uses the standard macOS document tab mechanism.

How do I report a bug or request a feature?

Email support@australware.io.

System requirements